The F&B Operations Supervisor will assist the Operations Manager responsibilities by coordinating and managing the operation of the F&B outlets, ensuring internal and external customer satisfaction, productivity, maximization of revenue and resources, and effective control.
Responsibilities
- Oversees ordering, purchasing, and stocking F&B products and follows up on F&B requests to ensure all aspects of F&B outlet’s operations run smoothly on a day-to-day basis.
- Plans and supervises all catering projects activities to ensure optimum customer service.
- Plans and supervises all pastry kitchen activities to ensure the availability of all products at high standards.
- Oversees control stock movement levels and transfers to ensure availability of raw materials in all outlets.
- Arranges kiosk outlets and store areas for events to ensure a proper products display.
- Follows up on the maintenance of outlets equipment to avoid any delay in production.
- Assists with F&B monthly stock-take to ensure track any financial impact.
- Follows up of variance discrepancies discovered in end of month reports and escalates to management to ensure take corrective actions if needed.
- Monitors the implementation of systems procedures in all outlets and coordinates with audit and business teams to ensure compliance with established procedures.
- Coordinates the marketing and promotional activities to ensure a proper presentation.
- Coordinates the sourcing and testing for the new products and menus to ensure tasting committee satisfaction.
- Establishes production and staff schedules to ensure timely delivery of food services.
- Any other duties as directed by the Food and Beverage Manager
Qualifications:
- Bachelor’s degree in Industrial Engineering, Hospitality management, or any related field.
- Strong English and Arabic language skills (written and spoken)
- 7 Years of experience.
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